Find your tickets are in your ticket dashboard. Your tickets were also emailed to you when you purchased them. Search your inbox for “Newport Polo”.
Frequently Asked Questions
Tickets
- Where are my tickets?
- The match I want is sold out. How can I get tickets?
If a match is sold out, the best chance to get tickets to that match is to join the waitlist . All tickets circulated back into inventory are released through the waitlist.
Unfortunately, we rarely release more than a few tickets through the waitlist. We recommend you purchase tickets for a different match instead.
We cannot sell or release tickets over email. We respectfully request that you do not email us about sold out matches so that we can respond to other requests for support.
- Can I transfer my tickets to another date?
No. Tickets are valid only for the match listed.
- Can I get a refund for my tickets?
We offer refunds on tailgate, chalet, and pavilion tickets 8 days or more before the match date. Refunds after this date are at our discretion. A restocking fee may apply.
In the event the match is postponed or cancelled, tickets purchased with ticket insurance are refundable.
Outside of these circumstances, refunds are not offered.
- What is Ticket Insurance?
Ticket Insurance entitles you to a refund of your ticket in the event the polo match is postponed or cancelled. Without it, refunds are not possible even if the match is postponed or cancelled. Please refer to the full terms.
Group Events
- How do I book an event for my group?
Fill out the form at newportpolo.com/forms/group.
